Facebook Says "We Know We Need To Do Better" After Man Killed On Video

Included was a timeline that showed how Facebook's response unfolded:

In the video showing the shooting of Godwin, a man resembling Stephens exits his car, saying, "I found somebody I'm about to kill. I'm about to kill this guy — this older dude."
The man who appears to be Stephens then asks Godwin, "Can you do me a favor?" and then asks him to say a person's name.
Apparently confused, Godwin repeats the name, and then the shooter says, "She's the reason, why, uh, this is about to happen to you."

"I don't know anybody by that name," Godwin says just before he is shot. He is then shown lying on the ground with a long streak of blood beside his body.

In his post on Monday, Osofsky said that while Facebook disabled Stephens' account within 23 minutes of receiving the first report about the homicide video, and two hours after receiving a report of any kind, "we know we need to do better."

Facebook's timeline also raises questions around the reporting and account review process that relies on users, not the company, to flag and respond to content.

For one, based on the schedule, Facebook claims that it received reports about a video soon after it went live at 11:27 a.m., but the graphic footage of the shooting was not reported until it had been live for more than 1 hour, 45 minutes. It also appears as if no one at Facebook discovered the shooting video while they were in the process of reviewing the initial reports from users about the live confession.

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